Education Quality Assurance Team

The CNJO Education Quality Assurance Team coordinates activities related to monitoring and improving the quality of education at the Centre. Its tasks include class observations, analysis of student evaluations, review of teaching documentation, supporting teacher development, and participating in the updating of procedures and the educational offer.

Composition of the Team

Chairperson
Dr. Anna Cegiełka – Deputy Director of CNJO for Didactics

Team members:

  • Dr. Iwona Bartnicka
  • Magdalena Biesiadecka, MA
  • Dr. Justyna Deczewska
  • Dr. Sylwia Kossakowska-Pisarek
  • Anna Łętowska-Mickiewicz, MA
  • Małgorzata Maras, MA
  • Dr. Sławomir Maskiewicz
  • Arkadiusz Misiak, MA
  • Dr. Paweł Mrowiec
  • Marcin Stachurski, MA
  • Dr. Katarzyna Wiśniewska-Szaran
  • Magdalena Ziółek-Wojnar, MA

Composition based on Resolution No. 9 of the CNJO UW Council of June 12, 2025.

Current activities – academic year 2025/2026

Class observations

23 observations in the 2025/2026 academic year

Special attention was paid to courses with an internet component. The analyzed elements include:

  • regularity of the teacher’s contact with students,
  • timeliness of grading assignments and providing feedback,
  • the way modules are opened and closed,
  • the originality of tasks in blended learning courses,
  • course structure and clarity,
  • the connection between classroom activities and platform materials.

It was assumed that in the case of teachers conducting courses with an internet component, this type of class should take priority when planning observations.

Course evaluation

90%
responses: good or very good rating

73%
very good rating

17%
good rating

1.58
average rating

The data comes from the Student Course Evaluation Survey for the summer semester of the 2024/2025 academic year and includes 2447 responses. The median score was 2. Neutral ratings accounted for 6% of the responses, and negative ones for 4%.

Priorities for further work

  • updating the document Features of well-conducted classes,
  • updating good practices in e-learning courses,
  • updating good practices in blended learning courses,
  • developing rules for a teacher’s preparation to conduct courses on Moodle.
ZZJK Meeting – March 25, 2026

During the meeting, the class observations conducted in the 2025/2026 academic year, the results of course evaluations, and further actions related to updating documents concerning the quality of education were discussed.

Special attention was paid to courses with an internet component and the analysis of the regularity of teachers’ contact with students, the timeliness of feedback, the organization of courses, their clarity, and the connection of in-person classes with the platform.

The results of the Student Course Evaluation Survey for the 2024/2025 academic year and the 2025/2026 winter semester were also discussed, as well as the recurring positive and negative opinions in the students’ comments.

It was agreed to begin work on updating the quality-oriented documents, with planned completion by the end of September 2026.

Internal Quality Assurance and Improvement System

The Internal System of Education Quality Assurance and Improvement at CNJO defines the rules for monitoring and improving the education process. Its main goal is the conscious co-creation of high-quality education and the development of a quality culture in all areas of the Centre’s activity.

The CNJO Management is responsible for the proper functioning of the system, and the Education Quality Assurance Team coordinates the activities covered by the system.

Main areas of operation

  1. monitoring curricula and learning outcomes,
  2. ensuring and improving the quality of the teaching process,
  3. supporting the professional development of teachers,
  4. verifying learning outcomes and language proficiency,
  5. supporting student motivation and autonomy,
  6. reviewing and supplementing classroom equipment and library resources,
  7. updating the educational offer,
  8. updating internal documentation,
  9. promoting CNJO activities and cooperating with the academic and external environment.

Activities in previous years

Information about the Team’s previous activities has been organized by academic year.

Academic year 2024/2025
Most important activities:

  • 7 class observations in the winter semester,
  • update of the Internal System of Education Quality Assurance,
  • review of CNJO didactic and organizational documentation,
  • work on the use of artificial intelligence in didactics,
  • developing the offer of training and didactic initiatives,
  • discussion of changes in the registration system for language courses and exams.

ZZJK Meeting – May 7, 2025

The Chairwoman thanked the Team members for conducting the observations and preparing the reports.

Issues raised during the meeting of the UW authorities in Chęciny were also discussed, including:

  • developing a university compendium of good teaching practices,
  • the use of artificial intelligence in the educational process,
  • asynchronous courses within the 4EU+ alliance,
  • university-wide classes within the IDUB program,
  • cooperation with external stakeholders and development of infrastructure for hybrid classes.

Information was provided regarding the new method of registering for language courses and exams in USOS and data migration. Attention was drawn to the need for students to complete the placement test in advance.

The activities of the Summer Academy for Russian Language Teachers, the “Methodological Kitchen” podcast, and the “Project Festival – 10 minute play” initiative were also discussed.

It was agreed that the updated document “Internal System of Education Quality Assurance” will be presented to the CNJO Council.

An audit of the documentation published on the CNJO website was also started, covering, among others, the mission and strategy, curricula, passing conditions, learning outcomes, certification, class observations, training, and ZZJK documents.

ZZJK Meeting – December 4, 2024

During the meeting, the following topics were discussed:

  • the participation of CNJO representatives in the university team for the implementation of the UW strategy,
  • the class observation plan for the 2024/2025 academic year,
  • the need to update the Internal System of Education Quality Assurance,
  • the offer of training and workshops for employees.

Dr. Sławomir Maskiewicz and Dr. Sylwia Kossakowska-Pisarek were appointed to the university team for the implementation of the UW strategy.

Observations of eight employees were planned, including inter-team observations.

Proposals were also submitted for training in neurodidactics, psychological support in the didactic process, and preparing students for new formats of certification exams.

Academic year 2023/2024
20 class observations

Class observations cover all employees in a four-year cycle and all newly employed teachers in their first year of employment. In justified cases, intervention observations are also possible.

The Chairwoman of ZZJK conducts an annual review of the results of student surveys and presents conclusions to the CNJO Director.

Training organized in the 2023/2024 academic year:

  • Escape room in a foreign language class – Kinga Łagowska, MA,
  • The use of artificial intelligence tools in glottodidactics – Arkadiusz Misiak, MA,
  • Developing students’ creativity during language classes – Magdalena Ziółek-Wojnar, MA and Dr. Justyna Deczewska,
  • How to show acceptance through positive communication – Monika Piotrowska, MA and Anna Zięba, MA,
  • Multimodal communication and developing non-linguistic competences within language classes – Dr. Sylwia Kossakowska-Pisarek and Anna Łętowska-Mickiewicz, MA.

Information about interesting training courses recommended by CNJO employees is also presented in the CNJO Newsletter “Didactic Curiosities”.

Academic year 2022/2023
Summer semester

  • work on the new version of the CNJO website and updating its content,
  • 26 class observations,
  • a meeting regarding employees’ comments on the student survey with representatives of the UW quality system.

The method of interpreting the results of student surveys and their role in the employee evaluation system was discussed. The conclusions included a proposal to develop a survey dedicated to language courses and to conduct a workshop for employees on the function of the survey and the interpretation of its results.

Winter semester

21 class observations

In October 2022, a discussion was held regarding the observation system. It was agreed, among other things, that:

  • mandatory observations take place every four years,
  • newly employed people are observed in their first year of work,
  • observations are announced at least a week in advance,
  • a post-observation conversation is recommended after the observation,
  • optional mentor support can be introduced for newly employed people.

Sub-teams were established to develop a system of pro-quality activities, procedures for working with teachers whose classes do not receive positive evaluations, and to update the CNJO website.

Meeting – January 11, 2023

  • a collection of employees’ comments regarding the student survey was planned,
  • the design of the new version of the CNJO website was continued,
  • it was proposed to develop information about CNJO activities on social media,
  • a proposal for a system of pro-quality activities was discussed, including a training base, coaching, and new ways of promoting employee achievements.

Meeting – February 8, 2023

The rules of conduct in the event of low teaching achievements or low organizational commitment of an employee were presented and discussed.

Academic year 2021/2022

The following training was conducted in the summer semester:

March 23, 2022
From observation to competence – how to maximize the potential of foreign language class observation?
instructor: Dr. Karolina Kotorowicz-Jasińska

23 class observations, including 12 inter-team observations.

Documents and archive

Current legal bases and documents

  • Order No. 2 of the CNJO UW Director of September 9, 2025 on updating the Regulations of the Education Quality Assurance Team.
  • Resolution No. 9 of the CNJO UW Council of June 12, 2025 on the composition of the Education Quality Assurance Team.
  • Resolution No. 14 of the CNJO UW Council of June 12, 2025 – Internal System of Education Quality Assurance and Improvement at CNJO UW.
Legal bases of the quality system
  • Law on Higher Education and Science – uniform text announced in 2024.
  • Regulation of the Minister of Science and Higher Education on studies.
  • Regulation of the Minister of Science and Higher Education on the criteria for program evaluation.
  • Resolution No. 21 of the University Education Council of April 30, 2021.
  • Order No. 163 of the UW Rector of November 8, 2019 on the quality assurance system of education at UW.
  • Order No. 156 of the UW Rector of December 22, 2021 on the principles of organization of foreign language teaching and language proficiency certification at UW.
  • Order No. 101 of the UW Rector of June 21, 2023 amending Order No. 156.
Older Team compositions and archival documents
Team composition in the 2021/2022 academic year

Chairperson: Dr. Anna Cegiełka – Deputy Director of SzJO for Didactics.

Members: Iwona Bartnicka, Magdalena Biesiadecka, Dr. Justyna Deczewska, Bożena Karczewska, Dr. Sylwia Kossakowska-Pisarek, Dr. Elżbieta Lewkowicz, Anna Łętowska-Mickiewicz, Małgorzata Maras, Dr. Sławomir Maskiewicz, Arkadiusz Misiak, Paweł Mrowiec, Dr. Katarzyna Wiśniewska-Szaran, Magdalena Ziółek-Wojnar and Jan Wieczorek – observer, representative of the UW Students’ Union.

Team composition until September 30, 2021

Chairman: Dr. Andrzej Dąbrowski – Director of SzJO.

Members: Magdalena Biesiadecka, MA, Dr. Anna Cegiełka, Dr. Justyna Deczewska, Bożena Karczewska, MA, Dr. Sylwia Kossakowska-Pisarek, Lidia Kowalska, MA, Dr. Elżbieta Lewkowicz, Małgorzata Maras, MA, Dr. Sławomir Maskiewicz, Jolanta Morytz, MA, Paweł Mrowiec, MA, Dr. Katarzyna Wiśniewska-Szaran, Dr. Marta Wojakowska, Magdalena Ziółek-Wojnar, MA, representative of the UW Students’ Union, and representative of the UW Doctoral Students’ Union.

Archival activities until September 30, 2021

  • review and update of the Internal System of Education Quality Assurance,
  • review and update of the website,
  • unification of the rules for entering results into USOS protocols,
  • analysis of practices regarding the accounting for student absences resulting from late joining the group,
  • verification of the observation sheet for complementary classes.

Older documents

  • Regulations of the Education Quality Assurance Team – Order 1/2021,
  • Self-evaluation report 2015/2016,
  • Self-evaluation report 2014/2015,
  • Self-evaluation report 2013/2014.